Didier Grolaux Dr at 24 Frankston-Flinders Rd, Frankston

Contacts

Phone:
+61 3 9770 0844

Address:
24 Frankston-Flinders Rd, Frankston, Victoria 3199

Categories:
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Reviews

• ★ ☆ ☆ ☆ ☆

  23.10.2018

  Shanti C.Paramaguru
  We saw Dr Grolaux in in July, very unhappy with the whole affair..
  
  Patient was almost made to have an invasive procedure which would have cost lots of money, until I ask to be seen by someone in Monash..I wanted to be referred to see a Cardiac surgeon but instead I was asked to see another Cardiologist who then proceded to arrange test less invasive and cost was covered by medicare.
  We still did not see the Cardiologist..depsite numerous calls for an appt, the receptionists was not very helpful, so was Dr Grolaux receptionist. asking us to wait...we had all the test done and still awaiting to see the Specialist, all my request to see another Specialist was denied. In the end I made the appt myself, and was seen yesterday on the 16th of Sept, after 2 months of waiting, we never saw the other cardiologist, as she was booked out, if it was that urgent why werent we seen earlier, the Cardiac surgeon we saw yesterday now has arranged for the surgery to take place in Nov, had we been to see him in July/Aug, the operation would already been done...Dr Grolaux, you need to listen to your patients properly,.and not be embarrased to refer us to someone else,.....thank you

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